Pricing
Lightspeed Trader knowledge center
Access everything you need about the Lightspeed Trader platform. Download the trading platform, trading guides and learn the system requirements for optimal performance.
System requirements
If you are unsure if your Operating System supports 64-bit programs, install the 32-bit version of Lightspeed Trader. **VPN Users upgrading to the 64-bit version of Lightspeed Trader must also upgrade their VPN Software below.
Minimum
Processesor
2.0+ GHz Intel Core-i3 or AMD A6 Series or better
Memory
6 GB of RAM
Operating System
Windows 8 or later, OSX 10.8 (Mountain Lion) or later
Hard Drive
300 M free space
Internet
Cable Modem or DSL with at least 10 Mbps download speed and at least 3 Mbps upload speed
Wifi
Trading over Wi-Fi is not recommended
Recommended
Processesor
3.0+ GHz Intel Core-i7 or AMD A10 Series or better
Memory
8 GB of RAM
Operating System
Windows Only, Windows 10 or later
Hard Drive
300 M free space (systems with SSD hard drive perform considerably better overall)
Internet
Cable Modem or DSL with at least 25 Mbps download speed and at least 5 Mbps upload speed
Trading over Wi-Fi is not recommended
Lightspeed Trader downloads
Trading Platform Tutorials
Lightspeed Trader
Watch more videos to learn trading fundamentals and advanced concepts.
Learn how to take advantage of the charting tools, customize the toolbar, execute orders, positions, and more.
Learn the basics of the Level 2 windows and features and functions within the trading platform.
This tutorial will demonstrate the positions window within the trading platform and review how to read the data.
Frequently asked questions
Check out some of the most frequently asked questions about the Lightspeed Trader trading platform.
How can I view my cash balance?
The Lightspeed Trader trading platform provides daily buying power figures. To determine how much cash, you have in your trading account log into the secure Lightspeed Secure client area and refer to either the Equity or the Account Summary Report.
Why are quotes not coming through on my platform?
Sometimes a computer can go offline and stop connecting to a quote server. Lightspeed suggests performing the following steps if you are not getting quotes:
- Log off your trading platform, then log back on. This will re-establish your connection to our quote servers. If this does not work, then perform the next step:
- Shut down the computer, turn off the modem and/or router. Keep them off for 60 seconds. Then turn on your modem/router and then start up your computer.
If neither of the above work and you is still not getting quotes, please call our tech support team at 1-888-577-3123, and press option number 4 so they can help you troubleshoot further.
What do the letters “E”, “L”, and “T” on the top right of the quote box on LS Trader?
Green E = Easy to borrow, you can place a short order at anytime
Grey L = Locate required. You would need a locate to place short orders which can be obtained by emailing shorts@lightspeed.com to request a locate. Please provide the account number, symbol, and number of shares. Additionally, we offer an automated Short locate tool through the software to allow a request for a pre-borrow fee. Please contact service@lightspeed.com to request to have this feature enabled. You may also view an instructional video here.
Red T = Threshold symbol, No locates available.
Red CB = Stock is currently under a circuit Breaker and may not be shorted
How do I check the margin requirements for a particular symbol?
Right-click in your Market Maker Box and select “Settings”. Select the “Design” sub-tab and check “Show Margin Requirements.” When this option is checked, the Margin Requirement will appear in the top right corner of Level 2 with an Icon, displaying 25% (marginable) or 100% (non-marginable).
© 2022 Lightspeed Financial Services Group, LLC. All rights reserved.
Equities, equities options, and commodity futures products and services are offered by Lightspeed Financial Services Group LLC (Member FINRA, NFA and SIPC). Lightspeed Financial Services Group LLC’s SIPC coverage is available only for securities, and for cash held in connection with the purchase or sale of securities, in equities and equities options accounts. You may check the background of Lightspeed Financial Services Group LLC on FINRA’s BrokerCheck.
