Lightspeed Trading, LLC
Your privacy is our priority.
We are committed to protecting our customers’ personal and financial information. In the course of providing you with products and services, we need to collect and maintain certain nonpublic personal information about you. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it.
What types of nonpublic personal information about me do you collect?
When you open and maintain an account with us we collect the following types of information:
- Information provided by you on applications or other forms, such as your name, mailing address, Social Security number, date of birth, employment information, investment experience, and risk tolerance.
- Information about your transactions with us, such as your account balance, trading activity and payment history.
- Information about you from consumer-reporting agencies and/or information services companies that include creditworthiness, credit history and identity verification.
What types of nonpublic personal information about me do you disclose?
We may disclose nonpublic personal information about you that we collect, primarily to make available to you the financial products and services that we and our business partners provide. We do not disclose nonpublic personal information about former customers to anyone, except as permitted by law.
To what types of entities (other than those companies used to process or service transactions) do you disclose my nonpublic personal information?
We may disclose certain information about you to our affiliated companies and to other financial services providers with which we have joint marketing agreements or that offer financial products and services with us or on our behalf. By sharing information about you and your accounts, transactions, and other customer relationships with our affiliated companies and other financial services providers, we can provide you with a broader range of financial products and services, improve your experience with us, and better serve your financial needs.
We may also disclose information that we collect from you such as your name, contact information, and customer relationships with us to nonaffiliated third parties that perform services for us other than processing or servicing transactions, such as marketing or market research. For example, we may provide your name, address, phone number, and/or e-mail address to vendors who send our e-mail or regular mail.
We require that all entities with which we share your nonpublic personal information, including companies that process or service transactions for us, agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purposes and to the persons for whom disclosure was intended, or as otherwise permitted by law.
We do not sell your personal information to third-party marketers or any other entity for any purpose.
In some limited circumstances, we may disclose nonpublic personal information about you to a non-financial services company, such as a retailer with which we have a marketing program, but only with your prior consent (or “opt in”). If you consent (or opt in) to such disclosure, the information shared will be limited to that stated in our request for your consent. Account balance, credit, Social Security number, and trading activity information are never disclosed.
To what other types of entities might you disclose my nonpublic personal information?
We also may disclose information about you to companies that service, maintain or process for us your transactions and accounts. For example, we provide information to companies that prepare and mail account statements and transaction confirmations.
Information may also be disclosed in connection with a proposed or actual sale, merger, or transfer of all or a portion of business; to protect or defend against fraud, unauthorized transactions (such as money laundering), law suits, claims or other liabilities; or to service providers of Lightspeed in connection with the administration and operations of Lightspeed’s products and services which may include brokers, attorneys, accountants, auditors, administrators or other professionals.
In addition, we disclose nonpublic personal information to nonaffiliated third parties as permitted or required by law. These parties include government/regulatory organizations such as the Federal Bureau of Investigation (FBI), Internal Revenue Service (IRS), and the Securities and Exchange Commission (SEC), and to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are also permitted.
What are my rights to opt out of disclosure and how can I exercise them?
The law allows you to “opt out” of our sharing nonpublic personal information about you in certain circumstances with affiliated and nonaffiliated companies; that is, you may direct us to not make such disclosures. We do not currently share information about you with any affiliate or third party that triggers this opt-out right. Therefore, there is no need for you to opt out. If in the future we desire to disclose your information in a way that is inconsistent with this policy, we will notify you in advance and provide you with the opportunity to opt out of such disclosure.
How do you protect the confidentiality and security of my nonpublic personal information?
We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards to guard your nonpublic personal information. Any Customer and / or trading related data sent across public network space such as the Internet while utilizing one of our products is protected by industry leading encryption mechanisms. We make sure that the technology we use is always up to date to achieve the best possible protection at any given time.
Our employees (for example, customer service and compliance personnel) and third party service providers have access to your nonpublic personal information only on a “need to know” basis. We conduct regular internal audits of our business practices and procedures, examining confidentiality standards and information access in order to protect your personal information.
How can I access and update the nonpublic personal information that Lightspeed Trading, LLC collects about me?
We take measures to ensure that your nonpublic personal information is accurate and up-to-date. You can also update certain nonpublic personal information that we collect about you. To update your mailing address or your home or work phone numbers, please contact your Account Services Representative or write to us at:
Lightspeed Trading, LLC
1001 Avenue of the Americas, 16th Floor
New York, NY 10018
In your communication, please include your account number(s), your old information, and the new information that you want updated.
In your communication, please include your account number(s), your old information, and the new information that you want updated. For answers to other questions regarding our Privacy Statement, please e-mail [email protected].